Refund Policy

Our goal at Eco Life Plantation is to provide a fair and transparent refund process. Refund eligibility is based on the stage of plantation development, as well as specific costs incurred. Please review the following policy carefully to understand our guidelines.

Refund Eligibility

  1. Full Refund
    • Clients who cancel within 14 days of signing the plantation agreement are eligible for a full refund of all payments made. A written cancellation request must be submitted within this period.
  2. Partial Refund
    • If a client cancels after 14 days but before plantation setup or initial management has commenced, a partial refund will be provided. This refund amount will be calculated based on the expenses incurred to date, including any fees associated with site selection and preliminary inspections.
  3. No Refund After Establishment Phase
    • Once plantation setup, maintenance, and management have commenced, no refunds are available. Plantation investments involve significant upfront costs and labor; therefore, once these activities are underway, it is not possible to offer a refund.
  4. Transfer of Ownership as an Alternative
    • For clients who are no longer able to participate in the plantation but are ineligible for a refund,Eco Life Plantation offers an option to transfer ownership to another party. We will assist with the necessary arrangements for ownership transfer, but please note that additional administrative fees may apply.

Processing of Refunds

  • All refunds will be processed within 15–20 business days of cancellation approval.
  • Refunds will be issued via the original payment method used at the time of purchase unless an alternative arrangement is agreed upon.

Special Considerations

In cases of unforeseen personal circumstances (e.g., health-related issues), please reach out to info@ecolifeplantation.com Although refunds cannot be guaranteed outside the standard terms, we will consider each situation on an individual basis to identify the best possible solution.